Cleaning Staff

JOB DESCRIPTION 

Position: Cleaning Staff 

Hours: Saturday/Sunday – 5-hour shifts 

Length: Part-Time

Wage:  $18 hourly  

Reports To: Head Housekeeper/Centre Manager  

Updated: July 2025 

Review: July 2026 

 

GENERAL DESCRIPTION 

Agency cleanliness is a foundational component of shelter care that promotes dignity, a sense of safety, security, and respect for shared spaces. Housekeeping staff are responsible for the daily cleaning of all agency areas and limited outdoor areas. Ensuring tidy space, clean and disinfected spaces, allows agency support staff space to meet with clients and focus on case management concerns. Duties of housekeeping include cleaning, sanitizing and disinfecting oversight to all agency offices, common areas, storage spaces, client units, and smoking areas. As a frontline worker, housekeeping staff are crucial team members who are in frequent contact with agency service users throughout their stay.  

MINIMUM QUALIFICATIONS 

 Experience 

• Previous housekeeping or janitorial experience preferred. 

• Experience working in a shelter, healthcare facility, long-term care home, or other shared living environment would be an asset. 

• Experience following cleaning schedules and maintaining sanitary conditions. 

• Equivalent combinations of education, training, and experience may be considered. 

Cleaning Knowledge and Skills 

• Knowledge of proper cleaning, sanitizing, and disinfecting procedures. 

• Ability to use cleaning products and equipment safely and correctly. 

• Knowledge of infection prevention and control (IPAC) practices. 

• Ability to prevent cross-contamination when cleaning bedrooms, washrooms, kitchens, and common areas. 

• Ability to recognize and safely respond to bodily fluid spills and other potential biohazards. 

• Knowledge of proper waste disposal procedures, including handling sharps containers safely. 

• Ability to maintain cleanliness and hygiene standards in a busy, shared living environment. 

 Health and Safety Qualifications 

• Knowledge of Workplace Hazardous Materials Information System (WHMIS) requirements. 

• Understanding of workplace health and safety procedures. 

• Ability to follow personal protective equipment (PPE) requirements. 

• Ability to identify and report maintenance concerns, hazards, and unsafe conditions. 

• Willingness to complete required training, including WHMIS and IPAC. 

 Personal Qualities and Abilities 

• Strong attention to detail and pride in maintaining a clean environment. 

• Good time-management and organizational skills. 

• Ability to work independently and prioritize tasks. 

• Dependable, punctual, and reliable. 

• Ability to adapt to changing priorities in a 24-hour facility. 

• Respectful and professional when interacting with clients and staff. 

• Ability to respect client privacy, dignity, and personal space. 

• Ability to remain calm and professional when dealing with difficult or unexpected situations. 

• Good communication skills and the ability to report concerns appropriately. 

• Ability to follow instructions, policies, and established cleaning procedures. 

 Physical Requirements 

• Ability to stand and walk for extended periods. 

• Ability to bend, reach, kneel, and perform repetitive cleaning tasks. 

• Ability to lift and carry cleaning supplies and equipment within the physical requirements of the position. 

• Ability to push cleaning carts and operate housekeeping equipment. 

• Ability to perform duties safely while wearing required PPE. 

 

The following duties outlines the requirements of the Housekeeping Staff positions; all bullet point items noted are used in instances of performance evaluation.   

HUMAN RESOURCES 

• Understand and adhere to contents of the Human Resource and Employee Orientation Manuals 

• Participate in all scheduled staff/team meetings and any scheduled training programs 

STUDENT PLACEMENT PROGRAM 

• N/A 

HOUSEKEEPING  

• Cleaning Staff will be responsible for keeping the agency in clean and orderly condition, and will perform heavy cleaning duties, such as cleaning floors, cleaning and stocking restrooms, washing walls, and removing rubbish.  

• Duties include notifying management of the need for repairs in accordance with provided daily check-lists.  

• Cleaning of agency client rooms upon discharge per the provided cleaning schedule   

• Cleaning of staff offices daily per the provided cleaning schedule 

• Cleaning of client and staff common areas daily per the provided cleaning schedule 

• Weekly cleaning of client units per provided cleaning schedule 

• Ordering of needed cleaning supplies 

• Responding to in-the-moment cleaning needs (may include bodily fluids) 

• Stocking, organizing, tracking, and ordering cleaning supplies with the Centre Manager 

ADMINSTRATIVE/STATISTICS 

• Ensure completion of assigned program statistics as required, on-time and complete (no later than 5th business day of each month), specific to inventory tracking of cleaning supplies 

• Enter hours worked on weekly timesheets to be submitted in a timely and accurate manner 

• Overtime monitored and kept to a minimum, for necessary or emergency deemed situations only and with permission of the Centre Manager only 

• Ensure requests for vacation time are submitted to Shelter Manager prior to the 10th of the month preceding the request (if applicable)  

 

Other duties as assigned/applicable to the position as outlined above 

 

HOW TO APPLY 

Applicants should email a resume and cover letter outlining how they meet the specific requirements of the position to d.toth@welcomecentreshelter.com att: Dawn Toth, Centre Manager- by November 9, 2026. While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.